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HR Solutions On-Call
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The Team

Meet the people in your corner.

With more than 35 years of experience safeguarding businesses and nonprofit agencies, our team works with organizations with staff sizes ranging from 2 to 17,000.

Leadership
Dr. Steve M. Cohen, Ed.D., CMC

Dr. Steve M. Cohen, Ed.D., CMC

Founder & Lead HR Consultant

Dr. Steve Cohen founded HR Solutions On-Call and has spent more than 40 years resolving the people problems that put organizations at risk: harassment and discrimination complaints, workplace investigations, contentious terminations, EEOC claims, and boards or leadership teams in conflict. He has worked with organizations from 2 to 17,000 employees across government, health care, banking, manufacturing, education, nonprofits and ministries, and frequently serves as interim HR director for Missouri cities, counties, health departments and ambulance districts.

Steve holds an Ed.D. in Educational & Industrial Psychology from Northern Illinois University, an M.A. in Public Administration from Central Michigan University and a B.S.W. from the University of Kansas, plus a Health Care Labor Relations certificate from the Wharton School and mediation (ADR) certification from DePaul University College of Law. He is a Certified Management Consultant (CMC), a former Dean of the School of Professional & Graduate Studies at Baker University, a former Interim Director of Affirmative Action at UMKC, and an expert witness on HR practices.

He is the author of Mess Management: Lessons From a Corporate Hit Man (2010) and co-author, with Dr. Dick Biery, of Ministry Mess Management: Solving Leadership Failures (2014). His articles have appeared in Psychology Today (his “Worked Up At Work” blog), Law Office Manager, Vistage, Contemporary Administrator and School Bus Fleet, and he co-hosted Kansas City’s weekly business radio program The Exchange. His expertise powers YourHRCoach.ai.

Full bio, books & credentials
Austin J. Holt

Austin J. Holt

Principal, Business Development & Executive Coaching

Austin J. Holt is a Principal at HR Solutions On-Call, where he leads business development, client relationships and executive coaching, and he oversees growth for the firm’s AI HR coach, YourHRCoach.ai. His experience as an entrepreneur, business owner, community leader and business coach brings a practical, owner’s-eye perspective to how we serve clients.

Austin began a career in real estate at the young age of 18, became the youngest broker in the US at age 23, opened his own firm at 24, and then began coaching other business owners on how to gain traction in changing and dynamic markets. Austin represented national companies, franchises, non-profits, religious organizations and more, assisting them through real estate brokerage, development, consulting and more.

Austin has now consulted for a wide variety of companies across the US in various capacities, including Growth Strategy & Positioning, Strategic Planning/Vision, Sales, Lead Generation and Marketing, Company Culture and Management, Executive/Personal Coaching, Efficiency, Productivity and Value Alignment. Austin enjoys helping business owners and key leaders understand their HR needs and create solutions that meet those needs.

Consultants & specialists

Our team

Lidia Young, LSCSW

Lidia Young, LSCSW

Consultant, Executive Coach & Culture Improvement Strategist
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Lidia is a Licensed Specialist of Clinical Social Work (psychotherapist) with 25 years of executive coaching experience. As a clinically trained holistic professional, Lidia has a track record of significantly and consistently increasing individual performance as well as improving team cohesiveness and effectiveness. She is a seasoned facilitator and has worked with hundreds of high-level leaders, management teams, boards of directors and start-ups. She has extensive experience in root cause problem-solving, conflict resolution and management team development. She teaches leaders and teams to become more mentally strong and emotionally fit.

Lidia believes that a healthy workplace motivates people to be creative, collaborative and fulfilled. Effective leadership is central to creating a great culture that drives outstanding results, and Lidia is skilled at unlocking human potential so that individuals and teams can accomplish their goals and build on their successes.

Robin Todd, M.S.

Robin Todd, M.S.

Director of Mental Health Initiatives & Training
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Robin received her B.A. in psychology and a certification in elementary education from Western State College in Gunnison, Colorado. In 1990, she began her career as an educator. While attending graduate school at Avila University in 2012, Robin found her passion for the practice of mindfulness. She worked in the Mindfulness Research Lab for 2 years, and subsequently completed her M.S. in psychology.

Robin has extensive experience supporting organizations with mindfulness-based mental health initiatives, including in-person training, workshops, courses, and more. She has spoken as a keynote speaker and trainer for many mental health events, conferences and roundtables. Robin is also the Founder of Mindful Momentum, an organization dedicated to bringing mindfulness into schools, businesses and non profit organizations.

Dr. Richard (Dick) Biery

Dr. Richard (Dick) Biery

Senior Governance Consultant & Trainer
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Dr. Richard (Dick) Biery, also the founder of BroadBaker Group, is a Senior Consultant for HR Solutions On-Call in the areas of governance, health-related integrated strategic thinking, high performance and quality improvement, measurement and analysis science, inter- and intra-organizational relations, and community and population-based health.

Dr. Biery is a Phi Beta Kappa graduate of the University of Minnesota earning a BA (chemistry), BS, and MD followed by an MSPH at the University of Missouri in epidemiology and community health management. He was additionally trained at Walter Reed Army Institute of Research in international health, served in Vietnam as an epidemiologist, and completed his military service as preventive medicine officer and acting medical commander for Ft. Drum, NY. He is specialty board certified in preventive medicine.

Patrick Geshwan

Patrick Geshwan

Senior Consultant
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Patrick’s tag line is “Because People Make Business Work.” As a performance-based consultant, he focuses on assisting clients (primarily owners/senior managers) in getting the very best out of their associates and their organizations.

In his corporate career, Patrick had stints in Marketing & Sales, Customer Services, Operator Services and Human Resources. Patrick served as the President of the Human Resource Management Association of Kansas City and also presided over the UMKC Bloch School of Business and Public Administration Alumni Group’s Board of Directors. He is an active member of the Lee’s Summit Chamber of Commerce and an alumni member of the Centurions of the Kansas City Chamber of Commerce.

Spencer Dunlap

Spencer Dunlap

Account Manager
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Spencer, a native of Kansas City, Missouri, holds a pre-med degree in Biology and an additional diploma in education from Rockhurst College (now University). After starting his career as a high school biology teacher and coach, he rose to Chief Operating Officer and eventually President/COO of a consulting firm, and later served as President of one of the nation’s largest technology training schools.

A serial business and spiritual entrepreneur, Spencer completed his Seminary education at Pepperdine University and has consulted with churches, pastors, chambers of commerce, workforce development offices, missions organizations, and businesses across the United States, England, and the Dominican Republic. In 2022 he redirected his expertise to HR Solutions On-Call, offering a valuable perspective to for-profit, governmental, educational, non-profit, and church organizations.

Stephen Losey

Stephen Losey

Insurance Specialist
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Stephen has a multifaceted approach to all situations after having worked for a subsidiary of Fortune 10 Berkshire Hathaway and several other Fortune 500 companies such as Coca-Cola and CoreLogic. He has worked in real property appraisal, sales, real estate management, feasibility studies, investments, and insurance of all kinds, and has served on the boards for Chamber of Commerce and many other community organizations.

Stephen uses his decades of experience to come alongside municipalities, businesses and individuals to help them strategically plan solutions that align them for maximum efficiency and return on investment with respect to all of their resources.

Trevor Gregory

Trevor Gregory

Project Coordinator
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Trevor Gregory is an accomplished Project Manager at HR Solutions On-Call, specializing in document management, scheduling, and efficient backend communication and organization. With a background as a college athlete, Trevor brings a competitive spirit and a drive for excellence in his work.

Trevor plays a pivotal role in keeping the team organized and ensuring seamless communication — from Health Department grant communications to the creation of policy manuals.

Need a totally custom solution?

Let’s talk through what your organization needs. Schedule a free overview call with our team.

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